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Ways to Make No Work for You

Is “yes” really always “yes”? “No” is protection. “Yes” is commitment. “No” instantly makes people feel safe while “yes” makes them worry about what they’ve committed themselves to. Nearly every “yes” at best is a conditional “yes”, and often is a counterfeit “yes”, especially from note holders. On the other hand, “No” is always “no”. … Read more…

How to Deal with a Jerk Note Holder

Although there are many note holders who are open to talking when you demonstrate empathy and relevancy, there are also some emotionally charged jerks that seem intent on hurting you and making it personal. The pandemic has changed some things.  It’s added new stress, challenges, and hurdles to our plates. This might be a news … Read more…

What Note Holders Value in a Note Professional

A great deal of our time, money, and personal effort go into marketing our expertise and qualities to note holders. Once we’ve done a great job for them, repeat business, and referrals may follow. But first, we have to do business with them (buy their note). Marketing featuring the skills and qualities they value will … Read more…

Three Traits for Note Pros

No one ever said that working in the note business was easy. However, it is crucial that note professionals have a passion for helping people and possess the skills and personality traits to keep note holders happy. Otherwise, you risk alienating note holders when they receive poor customer service. In this era, when anyone can … Read more…

When the Note Holder Says No

Master negotiators say the negotiation doesn’t truly begin until the parties reach an impasse. Back at the beginning of my note business and my real negotiation career, this made as much sense to me as AP Physics in high school. Twenty-eight years later after closing over 2200 individual note transactions, speaking to over 100,000 note … Read more…

A Simple Negotiating Tactic

A Simple Negotiating Tactic That Will Make You More Money In the Note Industry, negotiation is commonplace. When you’re on the Note Broker side, you have to negotiate prices and options with note holders, and if you’re on the Note Investor side, you have to negotiate the best yield(s) for your business. Negotiating is also … Read more…

Negotiating Through Email

Negotiating a Note Purchase Through Email We have a love-hate relationship with email. We love instantaneously sharing information with people and being able to send all sorts of documents easily without cost. But, we also get spammed or deluged with irrelevant “reply all” responses. We have the same love-hate relationship with using email to negotiate … Read more…

Phone Tips for Note Brokers

Phone Tips to move your Note Holders to Action When helping people get started in the note business I can help you with the marketing and get your phone to ring.  What I am not usually able to do is be on the phone with you and listen to what you are telling or not … Read more…